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Employment, Intern, and Volunteer Opportunities


Employment Openings ( 2 )

Title: IT Operations Manager (full-time)

Located in Minneapolis, the American Craft Council (ACC) is a national, nonprofit educational organization founded in 1943 to promote understanding and appreciation of contemporary American craft. ACC is a community that believes in the value of things made by hand, the people who create them, and the meaning that creativity brings to everyday life. ACC champions craft through American Craft – a bimonthly magazine, national juried shows, a specialized research library, achievement awards, and educational workshops and seminars. You can learn more about the ACC at craftcouncil.org.

The American Craft Council is seeking a talented, self-starter to oversee and maintain the information infrastructure for a membership based national nonprofit public educational organization.  The Information Technology Manager acts as the webmaster, administrator for the association management and content management systems and all other mission critical information systems. This position works closely with all departments and to ensure full utilization of available technology.

Primary Duties and Responsibilities

System Administration

  • Oversee and maintain network hardware and infrastructure performance through the implementation of best practices, network security, and other performance enhancing strategies
  • Manage information technology budget and vendor support contracts and relationships
  • Manage software licensing and keep all software licenses current.
  • Develop and implement improvement plans for information system upgrades
  • Administer VoIP phone systems and copiers

Webmaster

  • Lead and administer all digital systems that support and integrate with the organizational website
  • Oversee website development strategies and vendors that assist in the development and hosting of the site.  Monitor and enhance website security
  • In collaboration with organizational leaders, manage the website redevelopment program and initiate strategies to enhance user experiences
  • Lead content management system efforts.  Oversee cataloguing, inventory and implementation of all website content
  • Monitor website analytics

Database Administration

  • Lead database administration efforts with association management system. 
  • Assist staff with implementation and utilization of the database system to meet business requirements
  • Draft and implement policies and procedures to ensure efficient and consistent entry of mission-essential data to support business requirements
  • In collaboration with others assist with downloading database information and reports

Requirements

  • 7+ years experience in a comprehensive technology role, including network administration, website strategy/management experience, and database administration
  • Bachelor's degree or equivalent technology experience required
  • Previous experience working in a Drupal content management system is preferred
  • Strong project management and communication skills
  • Strategic-minded, yet passionate about planning and executing tactical workload; ability to work effectively in teams
  • Ability to thrive in a new role and drive results in an ever evolving environment

To apply, please submit a résumé, cover letter, and salary requirements to [email protected] with the subject line: IT Operations Manager. Applications received by October 15 will receive priority consideration.


Title: Show Operations Assistant (part-time)

The American Craft Council shows department is seeking a part-time operations assistant to provide support in planning and managing the American Craft Council Shows and other events as needed.  This is a part time position located in the Dumbo neighborhood of Brooklyn, NY.

Primary Duties and Responsibilities

Exhibitor Communication

• Respond to exhibitor inquiries

• Responsible for posting show information on Artist Resource Center

• Assist with preparation of show communications to exhibitors to include space reservation, contract and subsequent mailings

• Assist with proofing of show directories and literature

• Data entry as needed

• Must possess excellent customer service skills

• Works in a team environment and collaborates with other departments and support staff

Shows

• Attend the found American Craft Council Shows (travel required)

• Assist with exhibitor registration at shows

• Assist with box office

• Other duties as assigned

• Assist other departments with logistics regarding show related activities and events

Jury Screening

• Assist with proofing of applications for accuracy of media and images

• Maintain application counts

• Assist with proofing jury results

Wholesale Buyer Program

• Assist with creation, management and reporting of online buyer registration program

• Collaborate with show staff and marketing department in growing wholesale program

• Oversee onsite buyer registration

• Respond to buyer inquiries

Reporting

• Preparation of exhibitor, attendee and buyer surveys

• Other reports as requested

Requirements

• Ability to multi-task in a team-oriented environment while paying close attention to detail.  Proficiency in MS Word, Excel. Comfortable learning online systems for ticketing and registration. Skilled in data entry and possess basic knowledge of accounts receivable and box office.  Strong organizational, customer service and interpersonal skills. Must have ability to deal with demands and questions in collegial but firm manner. Good working knowledge of show program in order to answer questions from exhibitors, and general public. Must be able to clearly articulate Council policies and practices regarding show program. Travel to shows; work weekends as required.

• Minimum two years experience with tradeshows or events. Strong customer service orientation. Strong writing skills. Experience working with artists a plus!

To apply, please email a résumé and cover letter to [email protected] with the subject line: Operations Assistant.  

• Show Operations Assistant - Part Time Position

• 20 hours per week plus travel to shows

• Reports to the operations manager

 



Intern Openings ( 1 )

Title: Social Media Intern

Located in Minneapolis, the American Craft Council (ACC) is a national, nonprofit educational organization founded in 1943 to promote understanding and appreciation of contemporary American craft. ACC is a community that believes in the value of things made by hand, the people who create them, and the meaning that creativity brings to everyday life. ACC champions craft through American Craft – a bimonthly magazine, national juried shows, a specialized research library, achievement awards, and educational workshops and seminars. You can learn more about the ACC at craftcouncil.org.

The ACC seeks a social media intern to help with the research and execution of its social media strategy for 10-15 hours a week (up to 40 hours per month). This is a paid internship.

Skills:

  • Fluent in all social media platforms
  • Working knowledge of current best practices for each
  • Experience using Hootsuite or other management tools
  • Ability to analyze metrics and suggest strategy based on trends
  • Passion for community engagement
  • Excellent grammar, spelling, and attention to detail
  • Awareness of the craft community and its social stars

To apply, please submit a résumé and a cover letter that includes three big ideas for how the ACC could improve its social media efforts and why you’re the right candidate for this internship. Email it to [email protected] with the subject line: Social Media Intern.

Deadline to apply is September 26, 2014.
 



Volunteer Opportunities

As a program of the American Craft Council, the library maintains a comprehensive collection of print and visual materials on American craft with an emphasis on the period since 1940. Containing more than 15,000 books and exhibition catalogs, 700 bound volumes of leading periodicals, a substantial collection of artist files, and an accompanying database, the library is also the repository of the Council archives, including those of the Museum of Contemporary Crafts/American Craft Museum (1956-1990). While focused on modern craft, the collection also supports research in the related fields of design and applied and decorative arts. The library collection is non-circulating and open to the public Monday – Friday, 10 a.m. – 5 p.m. 

The American Craft Council Library is seeking bright, enthusiastic, and dedicated unpaid volunteers to assist the librarian with day-to-day tasks and special projects focused on library organization and enhancing access to library information for users worldwide. 

Duties may include but are not limited to:

• Processing new materials

• Photocopying, scanning and filing

• Data entry

• Shelving/re-shelving library materials

• Assisting with shelf-reading and inventory

• Book mending

• Communicating regularly with librarian as to concerns, issues, and progress on current tasks

• Special projects as assigned

Requirements:
Volunteer opportunities will be available Monday – Friday, 9 a.m. – 5 p.m. There are no weekend or evening opportunities for this position.  

Qualifications: 

• Must be age 16 or older

• Basic computer skills and/or good handwriting helpful

• Flexible to changing situations

• Reliable and responsible

• Able to accept supervision and work independently as well as in a group environment

• Interest in craft and craft history

• Detail-oriented and capable of performing repetitive tasks 

• Good organizational skills

Benefits of volunteering: 
Volunteers have the opportunity to work in a unique, scholarly environment at one of the largest repositories for information on craft in the United States and the chance to interact with a passionate staff of creative individuals – as well as members of the craft community – while supporting the work of a national arts nonprofit and learning about American Craft magazine and the history of contemporary craft through the library and archives.

Contact librarian Jessica Shaykett for more information.